Overview of the First Data FD130 Terminal

The First Data FD130 terminal is a compact and reliable payment solution. It combines performance and ease of use, ready for EMV chip-enabled payments. It is quick and easy to install, suitable for various business needs, accepting payments quickly.

Initial Setup and Getting Started

Before starting, ensure all components are present. Follow the instructions for quick installation and begin accepting card transactions. The First Data FD130 terminal offers a fast and secure point-of-sale experience. Simply connect the terminal to begin.

Connecting the Terminal

To begin using your First Data FD130 terminal, establishing a proper connection is essential. The FD130 supports multiple connection types, including IP (DSL or cable), Wi-Fi, and dial-up, offering flexibility for various business environments. First, identify the appropriate port on the back of the terminal. Ensure that the power cable is securely connected to a power source.

For IP connections, plug an Ethernet cable into the designated port and connect the other end to your router or modem. For Wi-Fi, follow the Wi-Fi setup instructions to connect to your network. If using dial-up, connect a phone line to the appropriate port.

Once the physical connections are made, power on the terminal. The FD130 will initiate the connection process automatically. Follow any on-screen prompts to complete the setup. A stable and correctly configured connection is crucial for processing transactions efficiently and securely. Refer to the quick start manual for detailed diagrams and troubleshooting tips. Verify the connection by performing a test transaction after setup.

What’s Included in the Box

When you receive your First Data FD130 terminal, it’s important to verify that all necessary components are present to ensure a smooth setup. Typically, the box contains the FD130 terminal itself, which is the core piece of equipment for processing transactions.

Additionally, you should find a power cable, essential for powering the terminal. A roll of thermal paper is also included, enabling you to print receipts for your customers. A quick start manual will guide you through the initial setup process.

Depending on your specific configuration, you may also find additional accessories such as a privacy shield or other cables. Inspect the contents carefully upon arrival and compare them against the packing list to confirm that everything is accounted for. If any items are missing or damaged, contact First Data support immediately to resolve the issue and avoid delays in setting up your terminal. Having all the components at hand will help in setting up the terminal quickly.

Keypad Functions and Data Entry

The FD130 terminal has keys for entering numbers and letters for data input. Use the ALPHA key, then the number keys, to enter letters quickly. The keypad facilitates easy transaction input.

Entering Numbers and Letters

The First Data FD130 terminal features a user-friendly keypad designed for efficient data entry, allowing users to seamlessly input both numerical figures and alphabetical characters. This functionality is essential for various transaction processes, including entering amounts, customer information, and other relevant data. The keypad layout is intuitive, ensuring ease of use for both novice and experienced users.

To enter numbers, simply press the corresponding numerical keys on the keypad. The numbers are clearly labeled for quick identification and accurate input. For entering letters, the FD130 utilizes a multi-tap system, where each numerical key corresponds to a set of letters. To access a specific letter, press the corresponding number key multiple times until the desired letter appears on the screen.

For example, to type the letter “A,” press the “2” key once. To type “B,” press the “2” key twice, and to type “C,” press the “2” key three times. This method allows users to input alphabetical characters efficiently using a limited number of keys. The terminal’s display screen provides clear visual feedback, showing the entered characters and allowing users to verify the accuracy of their input. The FD130 also includes special function keys, such as the “ALPHA” key, which may be used to switch between numerical and alphabetical input modes, further streamlining the data entry process. This combined approach ensures that users can confidently and accurately enter all necessary data for processing transactions and managing their business operations.

Performing Basic Transactions

The First Data FD130 terminal facilitates a range of essential transactions. Starting from the idle screen, select “Transaction” to initiate the process. For a standard sale, the customer can present their card via chip insertion, swiping, or contactless payment. When inserting a chip card, ensure it’s fully inserted into the front slot until the chip is hidden.

Swiping involves sliding the card through the magnetic stripe reader. Contactless payments, like Apple Pay, require holding the device near the terminal. After card reading, input the transaction amount using the keypad. The FD130 supports credit and debit card payments, ensuring versatility in accepting customer payments.

For refunds or returns, select the appropriate option from the transaction menu. You might need to enter the original transaction details for verification. The terminal also handles voids, allowing cancellation of recent transactions. Always confirm the transaction details on the display before finalizing.

The FD130 provides printed receipts for both the merchant and the customer, offering a record of the transaction. It’s crucial to keep accurate records of all transactions for accounting and reconciliation purposes. The terminal’s interface is designed for easy navigation, guiding you through each step.

Familiarizing yourself with these procedures will enable efficient transaction processing and smooth customer service. Regular practice will enhance your proficiency in operating the FD130 terminal.

Troubleshooting Common Issues

The First Data FD130 terminal, while reliable, may encounter occasional issues. A common problem is a “card read error.” Ensure the card is inserted correctly for chip cards or swiped properly for magnetic stripe cards. Clean the card reader slot with a card reader cleaning card to remove any debris that may be obstructing the read.

If the terminal displays “communication error,” verify the internet connection. For Wi-Fi connections, check the network settings and ensure a stable signal. For wired connections, inspect the Ethernet cable and router. Restarting the terminal can often resolve temporary connectivity problems.

Another issue is “invalid amount.” Double-check the entered amount for accuracy. If the transaction fails, try another card or payment method. “Printer errors” can occur if the paper roll is low or jammed. Replace the paper roll or clear any obstructions in the printer mechanism.

If the screen freezes, attempt a soft reset by holding the power button until the terminal restarts. For persistent problems, consult the FD130 user manual or contact First Data support for assistance. Keep a record of error messages for troubleshooting purposes. Regular maintenance and proper handling can prevent many common issues.

Remember to keep the terminal software updated to benefit from the latest bug fixes and performance improvements.

Wi-Fi Setup

To set up Wi-Fi on the FD130, push the orange tool bar then select WIFI. Next, push set mode and select your Wi-Fi network, enter the password, typically WPA2-AES, and connect to begin accepting payments.

Connecting to a Wi-Fi Network

To connect your First Data FD130 terminal to a Wi-Fi network, begin by accessing the settings menu. Typically, this involves pressing the orange tool bar located in the top right-hand corner of the main screen. From there, navigate to the Wi-Fi setup options. You might find this under a ‘Setup’ or ‘Connectivity’ section within the menu.

Once you’ve located the Wi-Fi settings, select the ‘Set Mode’ option. The terminal will then scan for available wireless networks in your vicinity. A list of detected networks will be displayed on the screen. Choose your desired Wi-Fi network from this list.
After selecting your network, you’ll be prompted to enter the Wi-Fi password. Ensure you enter the password correctly, paying attention to uppercase and lowercase letters, as well as any special characters. The encryption type is usually WPA2-AES. Select that first. After entering the password, confirm the connection.

The terminal will attempt to establish a connection with the Wi-Fi network. Once the connection is successful, the terminal will display a confirmation message. Your FD130 terminal is now connected to your Wi-Fi network and ready for wireless transactions. You can now conduct transactions.

Manual Batch Settlement

The manual batch settlement process on the First Data FD130 terminal allows you to close out your transactions for the day and submit them for processing. To initiate a manual batch settlement, start from the terminal’s home screen. Look for an option labeled “Other” or a similar term indicating additional functions. Select this option to proceed.

Depending on the specific configuration of your FD130 terminal, you might find the batch settlement option listed as “CLOSE” or “Close Batch.” Select the appropriate option from the menu. The terminal may prompt you for a password or confirmation to ensure the security of the settlement process.

After confirming your intention to close the batch, the terminal will begin the settlement process. This involves summarizing all the transactions that have been processed since the last settlement. The FD130 will communicate with the payment processor to finalize the transactions and transfer funds.
Once the settlement is complete, the terminal will print a settlement report. This report provides a summary of all transactions included in the batch, including the total amount settled. Retain this report for your records. The manual batch settlement ensures accurate financial tracking.

Available Manuals and Guides

Several resources are available for the FD130, including a Quick Start Manual. A Quick Reference Guide offers step-by-step instructions. These manuals provide essential information for operating the terminal and troubleshooting issues effectively.

Quick Start Manual

The First Data FD130 Quick Start Manual is designed to provide a rapid and straightforward introduction to the terminal’s basic functions and setup. This manual is an ideal resource for new users who need to quickly begin processing transactions. It covers initial steps such as unpacking the terminal, connecting the necessary cables, and powering on the device.

The Quick Start Manual also includes essential information on navigating the terminal’s interface and performing common transactions like sales and refunds. Clear and concise instructions guide users through the initial configuration process, ensuring the terminal is ready for use. The manual often features diagrams and illustrations to aid in understanding key steps.

Furthermore, the Quick Start Manual highlights important safety precautions and troubleshooting tips to help users avoid common issues. It serves as a handy reference for quickly resolving basic operational questions. While not exhaustive, the Quick Start Manual provides a solid foundation for operating the FD130 terminal efficiently. It is a valuable tool for getting started quickly.

Quick Reference Guide

The First Data FD130 Quick Reference Guide is a concise, step-by-step manual designed to assist users in performing daily terminal operations efficiently. It provides quick instructions for various tasks, enabling users to navigate the terminal’s functions with ease. The guide typically includes information on processing sales, refunds, voids, and settlements.

This guide also details how to access and interpret different types of reports, such as detail and totals reports, which are essential for managing transactions and balancing accounts. It presents key functions in an easy-to-understand format, making it a valuable tool for both new and experienced users. Clear diagrams and illustrations often accompany the instructions, enhancing comprehension.

Moreover, the Quick Reference Guide usually includes troubleshooting tips for common issues, helping users resolve problems quickly without needing to consult the full user manual. It serves as a handy desk-side resource, providing immediate answers to frequently asked questions. By offering quick access to essential information, the Quick Reference Guide streamlines terminal operation and enhances user productivity, ensuring smooth and efficient transaction processing.